Indianapolis Family & Personal Services

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1203 days ago

I am new to the Indy/Fishers area and needed to find a laundromat that could offer fluff/fold service. I located Royal (which happened to be right down from my extended stay hotel, and decided to go there. I dropped off my 16lbs of laundry around 10 in the morning on Saturday, and by noon it was freshly cleaned and folded (they even hung up my work shirts). But before I could even get halfway across the parking lot to get my clothes, the proprietor was carrying out the laundry to me. Great Service and I will be back next week.

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1221 days ago

I went to a wedding for a friend here last March. Absolutely beautiful! The ceremony and reception were held in 2 different rooms, and both ...

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1221 days ago

I went to a wedding for a friend here last March. Absolutely beautiful! The ceremony and reception were held in 2 different rooms, and both ...

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1255 days ago

If you want massage you can't do better than this. Adjacent to a posh day spa is this foot massage salon which offers a full hour for $25. T...

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1255 days ago

If you want massage you can't do better than this. Adjacent to a posh day spa is this foot massage salon which offers a full hour for $25. T...

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1269 days ago

Sharp's used to be a great place. Not anymore. Only a few select children are being coached on a regular basis. There are several familie...

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1269 days ago

Sharp's used to be a great place. Not anymore. Only a few select children are being coached on a regular basis. There are several familie...

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Votes on this review: 0 Helpful / 0 Funny / 0 Agree / 4 Disagree

1272 days ago

Better survey results then most places on the west side! Not the prettiest place but their employees really care about the residents! Fantastic female administrator who is always walking around and interacting with everyone! Highly recommended!

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1277 days ago

I used Classic Cleaners, the one on 62nd and Allisonville, for the first time about 2 weeks ago. After todays experience I am honestly shocked that your website says "VIP Level Service" and that you are continually voted "#1 on the best of lists" Maybe it is just the manager at this store, but I think your service is lacking and that I was treated very poorly. Which is fine, if you can afford to loose customers. I took mine and my husbands coats in to have cleaned ($13.00 each approximately), picked them up a few days later. When I pulled my coat out of the bag and put it on for the first time, a button was missing. So I immediately took it back to the cleaners. The lady assured me that they would try to find the button and that if the cleaners could not locate it that your "first rate seamstress" would use replacement buttons that "matched my coat perfectly". Thankfully they found the missing button and stitched it back on. This time when I picked the coat up it was about a week before I put it on again. But when I did put it on, the button was entirely in the wrong place! I couldn't button it at all unless I wanted a huge dorky wrinkle in there. AND they used BLACK thread.... black thread on a PURPLE coat. So today I finally had the time to drop back by the cleaners for the THIRD time to have them have my button sown back on properly. The manager of the store was very rude, and told me that I should have brought the coat back "right away" and since I had worn the coat there was nothing she could do. First of all, your cleaners lost the button. When sowing it back on, they should have done it correctly to fix their mistreatment of my coat. This is a coat that costs $150.00 and now I can't wear it. Second, no matter if it took me a few days to get back to the cleaners for the THIRD time, the error was 100% yours and therefore everything should have been done to repair the damage and satisfy the customer. In this economy I don't think anyone should ever have the attitude of "I don't need that customer, who cares if one person never comes back." You need every customer you can get. And you need them coming to you again, and again, and again. It costs 100 times the amount in marketing and advertising to get a new customer as it does to retain your current customers. I know because I do own my own business and ship my products all over the country. We might be small but I do have 12 full time employees, and I also have a 100% money back satisfaction guarantee. As it is, I am lucky there is a cleaners right across the street and they will get my business from now on.

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1290 days ago

I will start by saying they had a wonderful selection of dresses and the first day i went in there i was very pleased with our attendant and found the perfect dress for me. I was told that day that i would receive 15 percent off the bridemaids dresses. I found the dresses i wanted online and the price from the designer was $185, when i called them to have the girls come in for their fittings they told me that with my discount the dresses would be $220, when i was upset and explaining that i could get the dresses anywhere without a discount for $50 cheaper the manager preceded to tell me that if i choose to go to some " whole in the wall bridal salon" that was business and he was extremely rude. Needless to say i bought the bridemaids dresses elsewhere. A few months went by and my dress had arrived i show up to pick up my brand NEW dress and it looked like it had been on a closest floor for 6 months, it was horribly wrinkled, they said not worry they would steam it for $85 dollars ... after i had just payed $1200 for my dress, i find this ridiculous the model i tried on was in better shape then my new dress, they knew i would pay it though consider no oone would ever wear a dress that wrinkled to their wedding Every other salon i have been in has told me they automatically steam your dress when it comes in at no charge. I would never recomend this place to anyone they have been more of headache then anything for me. They have horrible customer service and extremely rude management. Bliss Boutique in Brownsburg helped me with my bridesmaids dresses and were amazing. They are a much better choice to go with for your big day :)

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