I have to agree with the first reviewer as far as the new administration. I've had my two children in this daycare for many years and we were sad to see the former director retire. It seems likes some things get overlooked with the new administration/director, but I guess when younger people with different or less experience take over, then changes do present themselves. She seems that she cares, but it takes her a while to get some things taken care of.
Yes, the teachers are very caring, especially the older ones. I do agree with the second reviewer about the teachers who have been there long enough to remember my kids' names and still show interest in their lives, but things like snacks and new toys have been left on the back burner. Also, it does seem like other important supplies run out easily, when there should always be a constant supply.
As far as the safety and cleanliness of the place, it could use work. There was a time recently when one of my children got hurt and I didn't think the proper safety precautions were taken. The first reviewer is right about the lack of hazard bags when children bleed, but I suppose the budget has to be used accordingly. Some toys do need to be replaced as well.