I wish there was a no star option for this company. A bunch of money hungry idiots. They towed my boyfriends car (I was there) because we stopped to visit a friend at lockefield Gardens. It was about 10 at night and the apartment office wasnt open to buy a visitors pass (therefore you would think that towing wouldn't happen since its impossible to get a visitors pass). Within the short amount of time we were there, Pro Tow picked up my boyfriends car (they hadn't hooked it up though), pulled it around another building so they were out of sight, and then started hooking it up. My boyfriend went over to see if they could just drop it, they charged a $75 fee of ONLY cash, were extremely rude even though my boyfriend was being polite and staying calm. On the form/receipt they gave us, they wrote that every part of his car was in "poor" condition even though his car is a 2005 chevy malibu classic which is in very good condition, if not perfect. Not even a scratch or ding on it. It was obvious that they did this so that if they caused the car damage, they would not be liable. My boyfriend called the company to try to figure out why they said his car was in poor condition since they also said they had pictures on file, and he said the woman on the phone was the rudest person he had ever spoken to. He asked to speak to someone in charge who could answer his questions and the lady refused. Also, I read that Indiana State Law says that a car must be parked on private property for 24 hours before it gets towed, so that it can be deemed abandoned. I understand that we parked there without a permit, but there is a different way to handle things, rather than towing as fast as you can and charging only cash so that if they dont have cash, they have the reason to haul it away. Pro Tow is a corrupt, evil company. I don't see how they live with themselves.