Phoenix

Recent Happenings

3 days ago

aka garage door services GDS.
They came because the door was making a whining sound but was still doing it's job going up and down. Troubleshooting discovered it was a snapped cable. When they came they told me the whole spring set up needed to be replaced. during this they completely damaged the actual opener/motor. it now no longer will work with the spring set up they put in. They assured me it would be a compatable product and when it wasn't working they told me when I come up with another 400$ they will help me more and when I advised them I feel this was a terrible scam they said oh well that's how you feel and left. Now I am left having to lift my door open and closed because they lied to me. When I attempted to work with them to get my money back or the issue corrected they basically told me too bad give them more money.

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107 days ago

When it comes to renting from Dollar Rent A Car, take a pass and rent from another rental company. What a truly awful experience.

My recent interaction with them at PHX Sky Harbor was THE worst rental experience of all time - and I rent a lot (both for business and personal use). The agent I dealt with was incredibly high pressured, distracted and unfocused (by other agent's issues), and potentially the most disingenuous rental agent I've met.

I was told Dollar Rent A Car vehicles do not carry insurance of any kind. Since Arizona isn't a "No Fault" insurance State, I found this hard to believe. The agent told me that if I got pulled over (for any driving infraction), I could be charged with not having valid insurance. I declined all the high pressure extra insurance and was on my way.

The first thing I did was check the glove box for registration and insurance documents. Sure enough the vehicle had an insurance card issued by Rental Car Finance Corp (Policy # S098). So, not only was the rental agent a high pressured jerk, but he was also blatantly lying when he said the car had no insurance, whatsoever. I completely understand that if I damage the car, or I'm in an accident, I'm on the hook for the repairs for the car. But to tell me that I'd be in violation of the law without their supplementary insurance is not only disingenuous, it's an outright lie. I find it hard to believe that the agent was working under the direction of the corporation. But, after reading all the other similar reviews, I'm guessing this is company policy.

Just so you're aware, Dollar Rent A Car is part of the Dollar Thrifty Automotive Group. And, clearly Dollar Thrifty Automotive Group has a customer relations problem. I've contacted them with my experience and I never received a reply. So, I'm making my experience public (which obviously isn't unique) and making it as widely known as possible.

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185 days ago

Awesome and relaxing, they have a nice and cozy place. I'm a fan of their coffee.

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186 days ago

I had a problem with my dryer, They fixed it and still working good till now.

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186 days ago

This place is the reason why I'm a Chinese food fan. I highly recommend visiting this place and have a try on their foods.

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